Revery Play Casino — Privacy Policy

Overview

This Privacy Policy describes how Revery Play Casino (reveryplaycasinoau.com) collects, uses, discloses, and safeguards personal information when you visit our website or interact with our online casino services. We also outline your rights and choices, including how you can manage cookies and contact us.

Licence and operator information

Revery Play Casino operates under licence number GLH-88E0C5C86A652EEC. The operator responsible for data processing is the legal entity associated with Revery Play Casino as provided on our website. For data protection requests and support, please use the contact details shown at the end of this policy.

Information we collect

We collect information you provide directly, automatically, and through the operation of the casino platform. The categories below may apply depending on how you use the site.

Account and registration data

• Identity and profile information you submit during registration (e.g., name, date of birth, country of residence, and contact details).
• Verification information requested to meet compliance requirements (e.g., document details and confirmation status).
• Account settings and preferences (e.g., language, currency selection, and communication preferences).

Transaction and payment data

• Deposit and withdrawal details, including payment method, transaction identifiers, and status updates.
• Billing and payment metadata needed to process and reconcile transactions.

Game and activity data

• Gameplay records, such as wager amounts, game selections, session identifiers, and timestamps.
• Device and technical logs associated with your play, including IP address, browser type, and pages viewed.
• Anti-fraud and security signals used to detect suspicious behaviour.

Communication data

• Messages you send to customer support and records of our correspondence.
• Information included when you report issues, request assistance, or submit forms.

Cookies and similar technologies

We use cookies and comparable technologies to run the site, remember preferences, analyse performance, and improve user experience. See the section on cookies below for details on how we use them and how to manage them.

How we use your information

We use personal information to provide and operate Revery Play Casino, comply with legal obligations, and protect users. Typical purposes include:

• Operating your account, enabling deposits/withdrawals, and providing access to games and promotions.
• Verification, fraud prevention, and risk management to maintain game integrity and platform security.
• Customer support, dispute resolution, and account servicing.
• Personalising your experience, including language and preferences.
• Monitoring and ensuring fair play, including detection of bonus abuse, self-exclusion circumvention, and other prohibited activity.
• Maintaining security, detecting unauthorised access, and responding to incidents.
• Marketing and communications where permitted, based on your preferences and applicable consent/legitimate interests.
• Complying with regulatory, tax, accounting, and legal reporting requirements.

Cookies policy

Cookies are small text files stored in your browser or device. They help us recognise you and keep the platform functioning. You can manage cookies via your browser settings, and where available we provide cookie controls during your first visit.

Types of cookies we may use

• Essential cookies: required for core site functionality and security.
• Performance cookies: help us understand how visitors use the site and improve performance.
• Functionality cookies: remember choices such as language and preferences.
• Advertising/marketing cookies: used to measure campaigns and deliver relevant offers, where permitted.

Your choices

If you disable cookies, some parts of the site may not work properly. You may also delete cookies at any time through your browser settings.

Sharing of information with third parties

We do not sell your personal information. We may share information in the following circumstances, as necessary for operating the casino and complying with obligations.

• Service providers and vendors who help us operate the website, process payments, deliver games, perform analytics, or provide customer support. These parties act under appropriate confidentiality and security measures.
• Payment and transaction processors to process deposits and withdrawals.
• Game and technology providers involved in delivering game content and maintaining platform performance.
• Professional advisors (e.g., legal, audit, and compliance) where required.
• Courts, law enforcement, regulators, or other authorities when legally required or to protect rights, safety, and security.
• Fraud prevention and risk screening providers to help detect and prevent misconduct.

When sharing data, we aim to limit access to only what is necessary for the relevant purpose.

Data security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss, or misuse. These measures may include encryption in transit, secure access controls, monitoring, and internal policies. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

How long we keep data

Retention depends on the nature of the data, the purposes for which it is used, and legal or regulatory requirements. We typically retain personal information for as long as needed to:

• Provide services and maintain your account.
• Handle transactions, accounting, and dispute resolution.
• Comply with legal and regulatory obligations, including recordkeeping requirements.
• Maintain security and prevent fraud.

When information is no longer needed, we take steps to delete it or anonymise it where feasible.

Player rights and choices

Depending on applicable data protection laws, you may have certain rights in relation to your personal information. These may include:

• Access: request a copy of personal data we hold about you.
• Correction: ask us to update or correct inaccurate information.
• Deletion: request deletion where permitted by law.
• Objection: object to processing based on certain grounds.
• Restriction: request that processing be limited in certain circumstances.
• Data portability: request transfer of certain data to another provider where applicable.
• Withdraw consent: where processing relies on consent, you can withdraw it at any time.

To protect security and prevent unauthorised access, we may ask you to verify your identity before fulfilling certain requests.

International transfers

Revery Play Casino may store and process information in countries outside your own, including where our service providers operate. Where international transfers occur, we take steps intended to ensure appropriate safeguards are in place, such as contractual protections and security measures consistent with industry standards.

Children’s privacy

Revery Play Casino services are intended for adults who meet eligibility requirements under our Terms of Use. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

Contact us

For questions, privacy requests, or to exercise your rights, contact the Revery Play Casino privacy team using the support details published on reveryplaycasinoau.com. Include your username and the nature of your request so we can respond promptly.